Home Care Packages

As we get older, the familiar and comforting surroundings of a home environment and a friendly local community become more important.

In your own villa or apartment you feel safe, secure and content. But for many elderly people, the daily challenges of looking after themselves can become too much. Home Care Packages help clients to live a dignified and rewarding life by providing the quality care and professional services they need to enable them to remain in their retirement villa or apartment for longer.

Four different packages of care are available catering for the varying needs of residents who would otherwise be eligible for low, high and dementia residential care, but choose to live in their retirement villa or apartment.

As the cost associated with delivery of Community Care Packages is subsidised by the Commonwealth Government, residents must be assessed by an Aged Care Assessment Team (ACAT) as requiring the necessary level care. The ACAT assessments are free of charge – find an ACAT near you at the My Aged Care website.

The Aged Care Assessment Team will determine which type of Home Care Package best suits residents’ needs:

  • Level 1: supporting people with basic care needs
  • Level 2: supporting people with low-level care needs (equivalent to the former Community Aged Care Package)
  • Level 3: supporting people with intermediate care needs
  • Level 4: supporting people with high-level care needs (equivalent to the former Extended Aged Care at Home and Extended Aged Care at Home Dementia Packages)

Supplements are available to complement the four packages listed above for people with very specific needs.

Changes to the home care system introduced in February 2017 ensures residents now have complete control over which provider delivers their home care package. This page of the My Aged Care website has further details.